Who is behind DOSE Design and Marketing?
Gavin Birchall is a pharmacist, designer and marketer who has created, led and marketed businesses at senior level and carried out the first global research into the brand of pharmacy.
Why have you adopted the marketing blocks approach?
We believe that this approach keeps thing simple for you and for us, so that you can easily put blocks together, to help you achieve your goals while only paying for what you need. You might just need monthly support with your blog or help with a specific direct mail campaign so you can pick and choose which services you use and when.
Do I have to use marketing blocks or can I just tell you what I want?
We offer a wide range of design and marketing services. Take a look at our Work for examples. If you have a clear idea of what you want or you have a more specific goal that requires a different approach we are more than happy to discuss a bespoke set of services to help you achieve your goal. Sounds exciting. Get in touch!
Is there a minimum contract period with tactical marketing blocks?
Many of the marketing blocks have a natural timescale, e.g. marketing strategy or video production, so the contract period for these is generally the duration of the project. Other blocks, e.g. blog package or print package, are delivered on an ongoing monthly basis. There is no minimum contract period although we would suggest that different tactics take time to have an impact and that should be your guide.
How do you handle things legally?
We ask all of our clients to sign a set of terms and conditions relating to the specific services they require. They are deliberately pretty generous while making sure we are all comfortable with where we stand and that our relationship is underpinned by a sound legal framework.
Who owns the intellectual property at the end of the project?
It’s your project so you own the IP at the end of the project unless otherwise stated in our terms and conditions. We’ll be creating something for you, so it’s yours.
How do you work out your prices?
We base our prices on the products and services that we deliver and the value that they add to your business.
Can I get a discount?
We don’t offer discounts. The price is the price. However, we like to work long term with our clients and ensure that we both gain value from the creative and commercial relationship that we develop.
How long will my project take?
This really depends on the specifics of your project so get in touch, let us know how we can help and we’ll give you a timeline. We can guarantee that we respond quickly to all reasonable requests.
How much input will you need from me?
We work in partnership with our clients and as our relationship develops we can often anticipate how they want a particular project to manifest. We often write text for websites, promotional literature etc and select a range of stock images to position a brand. That said there are occasions when you’ll need to write business specific content and provide any images that you really want us to use.
Do you provide ongoing support?
Yes. We work on an ongoing basis with a range of key clients supporting their marketing activity. Whether you need support maintaining and developing your website, delivering monthly content to your target market or growing your business over a period of years we can help. Take a look at how we’ve worked with some key clients: the Hub pharmacy and Pharmacy Complete.