The Avicenna Pharmacy Team Survey -

Welcome and thank-you for helping us understand how to deliver the best healthcare we can for our customers and how best we can do that as a team. We are exploring how to use the space in our pharmacies in the future help us meet the needs of our customers.

The survey starts with asking some information about how we can make our pharmacy better for both our customers and ourselves and then moves onto questions about what how you would describe our pharmacy and brand.

It should take about 10 to 15 minutes on average depending on how much you write!

Thank-you in advance for helping to make Avicenna Pharmacy the best it can be now and in the future.

Step 1 of 3

33%

About you
Name
You can share your name if you wish but it is not compulsory.
First Last
Which role do you fulfil in your pharmacy?*
- Pharmacy manager
- Pharmacist
- ACT
- Pharmacy Technician
- Dispenser
- Healthcare assistant
- Driver
- Other
If you ticked 'other' what is your role title?
Which of the following best describes the pharmacy you work in?
- Health centre pharmacy
- Community pharmacy
- High street pharmacy
- Other
If you ticked 'other' how would you described your pharmacy?
What is the postcode of the pharmacy \ location you work in?*

Survey
How can we make Avicenna Pharmacy better for customers?*
How can we make Avicenna Pharmacy better for our colleagues?*
Are there any things that get in the way and make your job harder?*
What sort of services should we be offering?*
What sort of things should we be selling?*
From a customers perspective, what would a perfect visit to a pharmacy be like?*

When you think of Avicenna Pharmacy what comes to mind first?*
What are the main ways in which Avicenna Pharmacy makes its customers' lives better?*
Which three words would you use to describe Avicenna Pharmacy?*
How does Avicenna Pharmacy make you feel?*
What is great about working for Avicenna Pharmacy?*
What is not so great about working for Avicenna Pharmacy?*
How likely are you to recommend Avicenna Pharmacy to a friend or family member?*
- 0
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
0 = Very unlikely and 10 = Very likely

Step 1 of 3

About you

Survey